Privacy policy
Welcome to Toniq.in, the official website and e-commerce platform of Toniq Retail Brands Private Limited (“Toniq”, “we”, “us”, or “our”). This Privacy Policy applies to your use of our website, mobile application, and all digital platforms or services operated by Toniq Retail Brands.
We are committed to protecting your personal data and ensuring your experience with Toniq is safe, seamless, and secure. This policy outlines how we collect, use, store, and share your personal information when you interact with us, make a purchase, or engage with our services.
By using our website or any of our services, you agree to the terms of this Privacy Policy and consent to the practices described herein.
By accessing or using Toniq.in, you acknowledge and agree to the collection and use of your personal information as described in this Privacy Policy and in accordance with applicable laws. This includes, but is not limited to:
● Creating a personalized customer profile and account.
● Communicating with you regarding your purchases, returns, support requests, or other service-related interactions.
● Informing you about new products, trends, promotions, or updates related to Toniq or its affiliated brands.
● Enhancing your user experience, conducting surveys, and gathering feedback.
● Preventing fraudulent transactions and ensuring secure access.
● Analyzing site usage and improving our platform and services.
We collect different types of information to support our operations and provide personalized services:
Personal Information:
● Name, contact number, email address, billing/shipping address, gender.
● Account login details including username and password.
● Payment information (collected through secure third-party payment gateways).
● User-uploaded content (e.g., product reviews, photos).
● Social media account information, if logging in through third-party platforms like Google or Facebook.
Technical & Device Information:
● IP address, browser type, device identifiers.
● Geo-location data (with your consent).
● Browsing behavior, time spent, clicks, pages viewed, and site navigation.
Behavioral & Transactional Data:
● Purchase history and cart details.
● Preferences and interests.
● Return and exchange activity.
Your information is used to:
● Process transactions and deliver orders.
● Personalize your shopping experience.
● Send order updates, offers, marketing communications, and feedback requests.
● Improve website performance and customer service.
● Prevent fraud and enforce platform security.
● Comply with legal obligations.
DATA SHARING & THIRD-PARTY SERVICES
We may share your information with:
● Service providers such as payment gateways, logistics partners, and marketing agencies.
● Affiliates and partner platforms (e.g., Meta, Google Ads) for promotional or analytics purposes.
● Government or legal authorities when required under applicable law.
We do not sell, trade, or rent your personal information to third parties for their marketing use without your consent.
COOKIES & TRACKING TECHNOLOGIES
Toniq.in uses cookies and similar technologies (e.g., web beacons, pixels) to enhance your browsing experience. Cookies help us:
● Remember your preferences and login information.
● Analyze website traffic and user behavior.
● Provide personalized product recommendations and targeted ads.
You can choose to disable cookies through your browser settings, but some features of the site may not function optimally.
We implement industry-standard security protocols to protect your personal data. These include:
● Secure HTTPS protocols.
● Encrypted data transmission and storage.
● Access controls and firewalls.
However, while we strive to protect your information, no digital transmission is 100% secure. We urge you to safeguard your login credentials and avoid sharing sensitive data on public or unsecured networks.
You may access or update your account details at any time by logging into your account. You can also:
● Opt-out of marketing emails by using the “unsubscribe” link.
● Request to delete your account by emailing us at care@toniqretail.com.
● Request details of your personal information stored with us.
Toniq.in is not directed to individuals under the age of 18. We do not knowingly collect or store information from minors. If we discover such data has been collected, we will take appropriate steps to delete it.
We retain your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy or to comply with legal requirements. Once your data is no longer required, it will be securely deleted or anonymized.
Toniq Retail Brands reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after such changes signifies your acceptance.
For any queries, concerns, or requests related to this Privacy Policy, please contact:
Toniq Retail Brands Pvt. Ltd.
Email: care@toniqretail.com
Whatsapp - +91-6369133682
Website: www.toniq.in
Last Updated: [June 2025]
